FAQs

1. What are barefoot shoes? Barefoot shoes are shoes designed to mimic the feeling of being barefoot while providing protection and support. They have thin soles, flexible materials and a wide toe box to allow natural foot movement.


2. What are the benefits of wearing barefoot shoes? Wearing barefoot shoes can help improve foot strength, balance, and posture. They promote a natural gait, improve sensory feedback, and may reduce the risk of certain foot-related issues like bunions and plantar fasciitis.


3. Are your barefoot shoes suitable for all foot shapes and sizes? Yes, we offer barefoot shoes in a variety of sizes and styles to accommodate different foot shapes and sizes. We strive to provide options that meet a wide range of customers.


4. Do you offer different sizes and styles of barefoot shoes? Yes, we carry a diverse selection of barefoot shoes, including different sizes, styles, and colors. You can browse our collection to find the perfect pair that matches your preferences.


5. How do I determine my correct shoe size? We recommend that you refer to our size chart, which provides measurements and guidelines to help you find the right shoe size. It is essential to measure your feet accurately to ensure a proper fit.


6. Are barefoot shoes water resistant? Although some of our barefoot shoes may offer water resistant properties, it is important to check product descriptions for specific details. We have options that are suitable for wet and dry environments.


7. How long does delivery take for orders placed on your store? Delivery times may vary depending on your location and the country of destination. We strive to process and ship orders within 1-3 business days. Once shipped, estimated delivery time will be provided during checkout.


8. Which countries do you offer international delivery to? We offer international shipping to a wide range of countries. You can view the list of available countries during the checkout process. If your country is not listed, please contact our customer support team for assistance.


9. Do you provide tracking information for shipped orders? Yes, we provide tracking information for all shipped orders. Once your order has been processed and fulfilled, you will receive an email with tracking details. You can use this information to track the progress of your shipment.


10. What is your return policy for barefoot shoes? We have a flexible return policy. If you are not satisfied with your barefoot shoes, you can return within 30 days of receiving your order. Please ensure shoes are unworn and in original condition.

11. Can I exchange my barefoot shoes for a different size or style? Yes, we accept exchanges for a different size or style, subject to availability. Please refer to our Exchange Policy for detailed instructions on initiating an exchange.


12. How do I maintain and clean my barefoot shoes? Care and cleaning instructions for barefoot shoes may vary depending on the materials used. We recommend following the guidelines that come with your specific pair of shoes. In general, a gentle hand wash or spot cleaning is fine for most barefoot shoes.


13. Are your barefoot shoes made from durable materials? We prioritize sustainability and offer a range of barefoot shoes made from eco-friendly and sustainable materials. Please refer to the product descriptions for more information on the materials used for each pair.


14. Do you offer a warranty on your barefoot shoes? We guarantee the quality of our products. Most of our barefoot shoes come with a manufacturer's warranty, usually covering manufacturing defects. Specific warranty details can be found in product descriptions or packaging.


15. How can I contact your customer support team? You can reach our customer support team by [providing contact details, such as email or phone number]. We are available during business hours to help you with any inquiries, concerns or support you may need.


16. Can I cancel or change my order after placing it? We strive to process orders quickly. If you need to cancel or change your order, please contact our customer service as soon as possible. We will do our best to accommodate your request, but this may not always be possible depending on the status of the order.


17. Do you offer discounts or promotions on barefoot shoes? We occasionally run discounts, promotions or special offers on our barefoot shoes. To stay up to date and informed of all current offers, we recommend that you subscribe to our newsletter or follow our social media channels.


18. Are there specific instructions for wearing barefoot shoes? Although barefoot shoes are designed to promote natural movement of the foot, it is important to adopt them gradually if you are not used to this type of shoe. Start by wearing them for short periods of time, then gradually increase the duration to allow your feet to adapt.


19. Can I wear barefoot shoes for running or playing sports? Yes, many of our barefoot shoes are suitable for running and sports activities. However, it is essential to choose a pair specifically designed for these activities. Refer to product descriptions or contact our customer service for recommendations.


20. Are your barefoot shoes suitable for both indoors and outdoors? Our barefoot shoes are versatile and suitable for indoor and outdoor use. However, it is important to take into account the specific characteristics and materials of each pair to ensure that they meet the requirements of intended use.